All you need to know, in one place!

Discover answers to common questions about shipping, returns, payment methods, and more. We’re here to make your shopping experience smooth and hassle-free.

Question Where are your products made?
Answer

Our products are manufactured by reliable producers in the Printify network. These producers are located in the United States, Europe, and other regions, ensuring high-quality products and fast delivery.

Question How much does shipping cost?
Answer

Shipping costs vary based on the order size, product type, and delivery address. The shipping fee is automatically calculated and displayed in your order summary.

Question How long does delivery take?
Answer

Production time typically takes 2–5 business days. Once production is complete, shipping usually takes 3–7 business days for orders within the U.S. and 10–15 business days for international orders.

Question What is your return and exchange policy?
Answer

If there is any issue with your order (e.g., damaged or incorrect items), you can contact us within 30 days of receiving your order. After reviewing your request, we will process a return or exchange.
Note: Personalized items cannot be returned, but we do offer support for damaged or incorrect items.

Question What payment methods do you accept?
Answer

We accept secure payments via credit card, PayPal, and other popular payment methods on our website.

Question How can I track my order?
Answer

Once your order has been shipped, you will receive a tracking number. You can use this number to monitor the status of your shipment in real time.

Question What is the quality of the prints?
Answer

All our products are produced using industry-standard printing methods, such as DTG (Direct-to-Garment) printing, ensuring the highest quality prints.

Question How can I contact customer support?
Answer

If you have any questions or issues, feel free to reach out to us via email at [email protected]. Our customer service team will assist you as soon as possible.

Question Can I cancel my order?
Answer

Yes, you can cancel your order only before it enters the production stage. Once production has started, cancellations or changes cannot be made. Please contact us immediately after placing your order for assistance.

Question Do you ship internationally?
Answer

Yes, we ship worldwide. However, shipping times and fees may vary depending on the destination country.